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Online Reputation Management
Online Reputation management (ORM) is about maintaining a brand’s reputation and image in the digital world. We, at Spark Strategists, believe that maintaining a positive image in this complex and changing digital landscape has become very essential.

In this digitally connected world, online reputation of a brand can either result into success or break it. Considering this, Spark Strategists offer tailored and holistic ORM solutions. These solutions help you to manage your brand and protect its reputation.

Our online reputation management works in two ways; proactive approach and damage control approach. We understand the significance of reviewing every information that is related to your brand. Comments, reviews and mentions about your brand can impact customer views and perceptions. Our proactive approach ensures that positive content reflecting your brand is highlighted. We have a team of experts in place, that monitors online platforms, including review sites, social media, blogs and forums. This is how we are able to identify potential threats and risks to your brand’s reputation. Moreover, we have advanced monitoring tools and real-time alerts to determine what works best for your brand and what not.

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These strategies encourage positive testimonials and reviews, indicating your brand’s strengths and customer success stories. Besides this, our damage control approach ensures that our team works effectively in addressing concerns of dissatisfied customers when there is a rise in negative feedback. We ensure that their issues are resolved in a professional manner and irrelevant information is pushed lower in results. This would give a good first impression to people who visit your brand’s website or page.

Spark Strategists’ effective approach to ORM is what you need for your brand. We ensure that your brand stays away from reputation risks while having a great presence online. Let us help you to take control of your brand’s online presence and image and safeguard what matters most - your brand’s reputation.